The application
How long does the application take?+
Most owners finish in under 3 minutes. You can save and return later via a secure email link if you need to gather a document.
Will applying impact my credit score?+
No. Application uses a soft credit pull only. There is no impact to your credit score to apply or compare offers.
Is my data safe?+
Bank-level encryption in transit and at rest, secure cloud infrastructure, strict internal access controls, and SOC 2 — aligned with the standards of the lenders we work with.
Can I connect my bank securely?+
Yes. We use Plaid, which encrypts credentials end-to-end. North Lending never stores your bank login.
Can I upload statements instead?+
Yes. Upload the last four months of bank statements through our secure portal — typically the only documents we need to underwrite.
Can I save and come back later?+
Yes. We email a secure link you can use to resume from any device. Progress is saved as soon as you complete a step.
What if I make a mistake on my application?+
You can edit anything before submitting. After submission, message your advisor or update it directly in the portal — corrections are common and easy.
Will I know right away if I don't qualify?+
Yes. Pre-qualification runs instantly. If we can't place you with our lender panel, you'll see that result before you've given more than basic details.
Does my credit need to be unlocked?+
No. Our soft pull works whether your credit is locked or frozen. Only the final acceptance step requires a brief unlock for the lender.
Portal access
What is the North Lending portal?+
Your dashboard for everything funding-related — offer comparison, application status, repayment schedule, document upload, and direct messaging with your advisor. Access starts the moment you submit your application.
When do I get portal access?+
Immediately after submitting an application. You'll receive an email with login credentials and can start tracking your offer in real time.
How do I log in?+
Use the email you applied with plus the password you set during sign-up. Two-factor authentication via SMS or email is available and recommended.
Forgot my password?+
Click the "Forgot password" link on the login screen. We send a secure reset link to your registered email — typically arrives within a minute.
Can I compare different funding offers in the portal?+
Yes — every offer you qualify for shows side-by-side with full term details, total payback, and effective APR. No hidden fees, no fine-print pricing.
Is my information secure in the portal?+
Yes. Bank-level encryption in transit and at rest, SOC 2-aligned controls, and strict internal access policies. We never share your data with any party not directly involved in funding your loan.
Will I see my repayment schedule and remaining balance?+
Yes — both are visible in the portal, updated daily. You can also download statements for accounting.
How do I accept an offer?+
Two clicks in the portal: review the offer, sign electronically, funds move to your operating account. Most accepted offers fund within 24 hours.
What if I need help in the portal?+
Every page has a "Message my advisor" button. Real people, real answers — typically within a few hours during business hours.
Small Business Loan
What are the eligibility requirements?+
$10K+ monthly revenue, 6+ months operating, 500+ FICO score is a typical floor. Stronger profiles unlock better rates and longer terms.
How fast does it fund?+
Application minutes; offers within hours; funding typically inside 24 hours of acceptance.
Are there prepayment penalties?+
Most offers include no prepayment penalties. If one does, it is disclosed clearly upfront before you sign.
What is the typical term?+
6–24 months, with some products extending to 36 months.
Are loans secured by collateral?+
Most term loans up to $250K are unsecured. Larger amounts may require a UCC filing — disclosed before you sign.
Line of Credit
How fast can I draw funds?+
Same-day access is possible once your line is approved. Draw at any time through the portal.
How is my limit determined?+
Based on your average monthly revenue, business tenure, credit profile, and overall cash health.
Can my limit be increased?+
Yes — responsible use and on-time payments can unlock limit increases over time.
How do repayments work?+
You only pay on what you draw. Weekly or monthly schedule depending on lender. As you pay down, credit replenishes.
Revenue-Based Financing
How does RBF differ from a term loan?+
Repayment is a fixed percentage of revenue, not a fixed monthly amount. Slow months = smaller payments. Fast months = bigger payments.
What happens if revenue dips?+
Repayments scale down automatically with revenue. RBF is designed to flex with your business, not to break it during a slow stretch.
How long is the typical term?+
6–12 months depending on advance size and the agreed payback percentage. Total payback is capped — never more than the agreed cap.
Who qualifies?+
$10K+ monthly revenue, 6+ months operating, 500+ FICO score.
SBA Loan
How long does an SBA loan take?+
Typically 30–90 days from application to funding. We optimize the documentation upfront to compress that as much as possible.
What is the maximum SBA loan?+
$50K–$5M depending on the program (7(a), 504, or Microloan).
What's the repayment term?+
10 years for working capital, up to 25 years for real estate. Some of the longest terms in business lending.
What's a bridge while waiting on SBA?+
We can pair you with revenue-based financing, a short-term loan, or a line of credit to bridge until your SBA closes.
Non-Dilutive Capital
How is this different from venture debt or a bank?+
No equity, no warrants, no covenants of the kind venture debt requires. Faster than banks, designed for growth-stage companies that want capital without dilution.
Do I have to put up personal collateral?+
Typically no personal guarantees. Collateral structure depends on the deal — discussed transparently upfront.
How fast can it close?+
3–4 business days from term sheet to funded for most deals.
What's the ideal candidate?+
Established or high-growth companies with strong leadership, meaningful revenue, and a clear use of funds (acquisitions, inventory, recaps, bridge between rounds).
Funding (general)
How does North Lending vet lenders?+
Lender partners are screened for transparency, compliance, data security, and customer outcomes. We re-evaluate the panel regularly.
What is the borrowing range?+
$5K to $25M+ depending on product and business profile.
How is this different from a bank?+
Faster approval, lighter documentation requirements, and access to multiple lenders from one application — versus a single bank with one box and a long timeline.
What about "instant" funding?+
Same-day funding is possible for some products once approved. Most fundings settle within 24 hours of acceptance.
Current customers
How do I contact support?+
Call 1-800-613-0257 or message your advisor through the portal. Real people, real answers — no scripted call-center handling.
My revenue dipped — what now?+
Reach out immediately. We will advocate with the lender on your behalf to find a solution before it becomes a default.
Can I renew?+
Yes. Most products are eligible for renewal once 50%+ of the original advance is repaid, subject to current financials.
How do I update bank info?+
Through the portal directly, or contact your advisor for assisted verification.
Still have questions?
A specialist is one call away — no obligation, no hard credit pull to talk.
Talk to us →Ready to fund your company's future?
Three minutes to apply. Soft credit pull only. Real, comparable offers — not estimates.